Effective Date: 05/22/2024

Introduction

Transline LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our truck dispatch services. By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information to provide and improve our Services:

a. Personal Information:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, business address, and other relevant business details.
• Identification Information: Driver’s license number, vehicle registration details, insurance information, and other identification data.

b. Usage Data:

• Log Data: Information such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

c. Location Data:

• Information about your location while using our Services if you enable location-based features on your device.

How We Use Your Information

We use the collected information for various purposes, including:

• Service Provision: To provide, operate, and maintain our Services.
• Communication: To contact you with updates, promotional materials, and other information related to our Services.
• Account Management: To manage your account, including the dispatching of trucks and coordination with owner-operators.
• Transaction Processing: To process transactions and send related information, such as invoices and receipts.
• Customer Support: To provide customer support and respond to your inquiries.
• Improvement: To monitor and analyze usage and trends to improve our Services.

Information Sharing and Disclosure

We will not share your information with third parties except in the following circumstances:

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We use commercially reasonable efforts to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access and obtain a copy of your personal information.
• Rectification: The right to correct any inaccuracies in your personal information.
• Erasure: The right to request the deletion of your personal information.
• Restriction: The right to request the restriction of processing of your personal information.
• Objection: The right to object to the processing of your personal information.
• Portability: The right to request the transfer of your personal information to another entity.

To exercise these rights, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Transline LLC
Will Williams
[email protected]
(980) 399-7326
16403 Holly Crest LN, Apt. 217,
Huntersville, NC 28078